800-234-1234

Redstone Live —
On-Demand Video Banking

Ask Account Questions | Apply for Loans | Open Accounts

Redstone Live —
On-Demand Video Banking

Ask Account Questions | Apply for Loans | Open Accounts

Contact Us

With 28 Redstone branches in the Tennessee Valley and thousands of surcharge-free ATMs across the globe, we've got you covered.

Redstone has joined several national and international ATM networks so that our members will have more ways to get their cash for free! As a Redstone member, you have access to this extensive network, no matter where you go.

CONNECT

Email us

info@redfcu.org**
Secure email form
Please use the secure email form for any correspondence containing your confidential information.

Go Mobile

Download the Redstone Mobile App on:

Apple
Amazon
Google

Chat

Speak with a member of our support team.

Chat now
Monday - Friday: 8am - 6pm CT
Saturday: 8am - 2pm CT

OTHER WAYS TO REACH US

Mailing Address

Redstone Federal Credit Union
220 Wynn Drive
Huntsville, AL 35893-0001*

Main Office

800-234-1234 (toll-free)
256-837-6110 (Huntsville area)

Fax

256-722-3655

GIVE US A CALL

Member Support

256-837-6110 (Huntsville area)
1-800-234-1234 and press "0" (toll-free)
Monday - Sunday: 7am-10pm CT
Christmas Day - Closed

Business Solutions & Support

256-327-1104 (Huntsville area)
800-234-1234 x1104 (toll-free)
Monday - Friday: 9am-5pm CT

Call24

256-837-0150 (Huntsville area)
800-666-2430 (toll-free)
Call 24 Quick Reference Guide

Let us call you

Let us call you
Request a callback
Monday - Friday: 8am - 6pm CT
Saturday: 8am - 2pm CT

VISIT A BRANCH

Come see us

Make an Appointment
Appointments available for select services. Save time by making an appointment before visiting the branch!

Branch Locations and Hours
Holiday Hours

VIRTUAL BRANCH

Redstone Live

Get on-demand, face-to-face service on your mobile device or computer.
Monday-Friday: 9am-5pm CT
Saturday: 9am-1pm CT

Get Started Now

Start a Redstone Live call from your computer
Video call now

On the go?

Download the Redstone Live app

Learn More

How can we help you?

Start here for help with these common issues. You can also search our website to find answers to your questions and to get more information.

ATM/Debit/Credit Card Assistance

800-234-1234

Debit/HELOC Card Activation/PIN Selection

866-985-2273

Credit Card Activation/PIN Selection

877-315-3483

Credit Card Agreement Request

800-234-1234
Request a Credit Card Agreement

MyChoice Credit Card Rewards

877-912-6326

Harvest Credit Card Rewards

888-269-7574

Safe Deposit Boxes

Visit your nearest branch

Merchant Verification

256-722-4899

Phone Payments/Bill Pay

800-234-1234

Mortgages

Contact the Mortgage Team
Information Request and Error Resolution

Human Resources

hresources@redfcu.org (No resumes, please)
Employment Information

Secure Email**

Secure email form

Routing Number:

262275835

ITMs

General Info
Video Overview

*Mail all payments to this address. For overnight delivery, use zip code 35805 to ensure proper delivery.

**Your account and privacy are important to us; therefore, we cannot release specific account information or process any transactions, such as withdrawals, balance inquiries, payroll posting, payments, etc. via email or social media. If you need account assistance, please contact us at 800-234-1234 or visit any branch location.

Must have a mobile device or computer/laptop to access Redstone Live.

All loans subject to credit approval. Membership requirements and Other restrictions may apply. RFCU is an Equal Credit Opportunity Lender. Standard wireless carrier text message and/or data rates and fees may apply; check with your carrier for more information.

Please ask a representative for more information about products and services that can be offered thru this service.